3.27.2009

Globe Bradband, Tattoo



I got myself this globe mobile broadband internet package, the globe tattoo. The artist formerly known as globe visibility prepaid.

This is a just rebranding and the guys there at Globe just licked the USB Huawei dongle and put on this funky tattoo sticker. Just a marketing trick. No upgrade whatever. If any, that sticker could only just hinder better reception. And that sticker altogether keeps you from not seeing the LEDs indicator. I removed that useless sticker.

I got the prepaid version precisely to have the option to throw this piece in case it gives me NO internet feed/signal in places I frequent. If you're interested in getting the Globe postpaid broadband, I suggest you borrow a stick first and try it before getting a postpaid account with a troublesome lock-out period of 2 years.

The Tattoo globe prepiad costs P1895, but no lock-out period and easy to load. Simple load trasnfer phone is phone and you're done. Also has SIM included (you can send & receive text via PC.)

Anyways, I've read 1245 reviews of Globe mobile and 1240 of em are negative reviews so I a not expecting lot out of this. I just use this as back up net connection coz I don;t like to use my phone as my internet backup.

Ok Ill rate this now. I'll compare this Globe Tattoo with my pee. For some reasons, it's fairly strong only in the mornings and intermittent during the day.

So they better put that "intermittent" word on their product statement...

Globe Tattoo, This Is My Internet...

to...

Globe Tattoo, This Is My (Intermittent) Internet

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7.19.2008

THE M(es)SI Set-up At Home

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5.26.2007

It's my turn to shout: Smartbro Sucks!

Now I am joining the SmartBro Sucks Bad-wagon. No connection the whole week.

Four times I called SmartBro hotline (6727377) and the the C.S.I. or Customer Service Incharge could only promise to refer my concern to higher technical support group. The thing is, if it's the freaking higher technical support group that knows how to solve the connection problem, why not let them talk to me right there and then.

The promise was, this HTS Group is to call me back. Three times, they asked for my contact details. And three times, within the 24-hr window promised, no call was received.

Thus, no broadband connection still. I am currently using a dial-up connection. As I make this entry, I am currently on-hold talking to another not-so smartbro call center agent, she said she's coordinating the deployment of a field visit from the contractor. Fifteen minutes on hold and she comes back, proudly she says, “it's now confirmed, service contractor will visit you sir tomorrow.”

Huwaaaaaaat?! She just went on her own and scheduled a visit without checking my sched.

She then re-scheduled the field-visit. It took another 15 minutes to finalize the visit. What's funny, I can hear her colleague advising her what she needs to say to me, word for word. Geeeesh. (Also, if you are a Smartbro subscriber, try calling the Smartbro Center, the center is like a wet-market. It’s so loud and chaotic. You could hear all other agents struggling to answer the calls. Please try, get to experience what I’m saying.)

If no development still, this Smartbro service should go. Even with a minimum year subscription, I'll be filing for discontinuation of service.

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